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Title KCC ANNOUNCES "BASIC PRINCIPLES TO PROTECT METAVERSE USERS"
Date 2023-12-01 Read 4031
Recommending business operators to establish business practice rules reflecting the six principles, including community value, user participation, and fair economic activity protection



The Korea Communications Commission (KCC, Chairman Lee Dong-kwan) announced on Wednesday, November 29 the "Basic Principles to Protect Metaverse Users" so that metaverse users can use the service safely and conveniently.

Metaverse* creates new economic opportunities and provides users with a sense of reality and immersion by linking the virtual and real world, but various problems may arise based on the anonymity of avatars, so the need for user protection measures has been raised.

* It is a newly coined word combining "meta", which means virtual and transcendental, and "universe", which means world and space. Metaverse means a world where people and objects interact and create economic, social, and cultural values in the convergence space of the virtual and real world.

Accordingly, the KCC made the basic principles after discussions with the Metaverse Ecosystem User Protection Policy Promotion Team, which consists of a total of 29 people, including academic, legal experts, and business people at home and abroad, started in 2022.

Major metaverse business operators (Naver, SKT, Meta, etc.) which participated in the discussion agreed to introduce the basic principles and decided to reflect the relevant matters in future terms and conditions and service operation regulations.

The basic principle is an autonomous rule recommended to metaverse platform service providers to resolve user inconvenience and improve the reliability of metaverse services and is to present standards for user protection such as child, youth, and personal privacy protection.

The main contents of the six basic principles that business operators must follow are as follows.

(1) Communication and exchange through media such as virtual subjects guarantee self-realization and freedom of expression as much as possible but form and protect universally valid community values based on mutual respect and consideration.

(2) Appropriate procedures shall be established to enable users to understand how policies of products and services are operated and to present their opinions on major matters concerning user rights and interests

(3) Efforts shall be made to reasonably mediate conflicts between users and to give users a choice in terms of basic communication and exchange methods

(4) Transactions of digital goods and services distributed in the metaverse shall be conducted on fair, reasonable, and non-discriminatory conditions and infringement of intellectual property rights should be prevented.

(5) Users shall have the right to easily and effectively manage, control, and utilize their own and their media's data

(6) The business operators shall endeavor to disclose efforts for sustainable development goals of products and services and to study the long-term effects of the metaverse on users' physical and mental health and society, culture, environment, and economy.

The KCC proposed draft practice rules for business operators to autonomously incorporate the basic principles. These rules encompass specific measures, such as restrictions on activities like sexual harassment and stalking of avatars, reporting and sanctions for cyberbullying, and the right to transfer non-fungible tokens (NFTs).

* Violence in cyberspace, including insulting, defaming, bullying, and intimidation

The KCC plans to monitor whether metaverse platform service providers reflect the principles in terms and conditions and service operation regulations so that they can autonomously implement the principles and come up with additional measures to improve the system.


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The Korea Communications Commission
File 231130 (보도자료) 방통위, 「메타버스 이용자 보호 기본원칙」 발표.hwpx 231130 (보도자료) 방통위, 「메타버스 이용자 보호 기본원칙」 발표.hwpx
20231130_News_Release_Metaverse.docx 20231130_News_Release_Metaverse.docx
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