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Title Communications Dispute Mediation Committee mediated 82.9% of communications disputes in 2022
Date 2023-02-24 Read 3435
The Korea Communications Commission (chairman Han Sang-hyuk) announced the result of communications disputes mediation in 2022 of the Communications Dispute Mediation Committee (chairman Kim Ki-joong). 1,060 communications disputes were applied and 835 cases were processed by the committee. 692 cases or 82.9% of them were mediated by agreement or acceptance.

In the wireless sector, KT had the highest number of applications for communication disputes with 316 (39.2%), and KT also had the highest number of applications per 100,000 subscribers with 1.8 cases. In the wired sector, KT had the largest number of applications with 106 (41.7%), while LG U+ and SK Broadband had the largest number of applications per 100,000 subscribers with 1.0 cases each.

By type (both wired and wireless) of applications, service contract takes up the biggest share (43.9%), followed by a notice of important information (40.2%), service quality (11.1%), and others (4.8%).

In addition, the number of application